📄️ Overview
Incidents group related alerts and services into a single work item with a level, a status (Active, Shelved, or Resolved), MTTR figures, and a Markdown notes thread. Use the list to create, open, update status, or delete incidents; use the editor for linked alerts, the description, notes, and an optional routing policy.
📄️ Managing incidents
Route: /incidents
📄️ Incident editor
Route: /incidents/ (hidden sidebar item; open from the list)