ToBeAlert plans and pricing: IT alert management for every team size
Choose the plan that best suits the size and technical needs of your IT infrastructure. ToBeAlert offers a real-time IT alert system, flexible and scalable, with different options depending on the growth phase of your company.
Options such as Custom Plugins & API Key. Different access levels are offered based on the number of users (1, 5, or 10). Support ranges from 5 annual tickets with basic SLA to unlimited tickets with a response time of one business day. Additionally, advanced integrations such as AD/LDAP, SAML, and Wiki are included, although their availability by plan is not specified. The structure suggests a pricing model based on company size and technical requirements.
Pricing
- Reporting and metrics for essential events
- Unlimited local user management
- Unlimited webhook event reception
- Manual execution of tools and scripts
- Policy engine for defining behaviors in the event of incidents
- Topology view and service dependencies
- Corporate authentication via AD/LDAP
- KPI tracking and automatic tool execution
- Customized service status page
- KPI tracking and automatic tool execution
- Native mobile app (Android/iOS) for remote management
- Advanced grouping of alerts by service and incidents
- Technical support included and bug fixes on demand
- SAML / SSO external authentication providers
- AI integration for analysis and decision making
- Preconfigured notifications (SMS, Push, Corporate Chat)
- Managed infrastructure with full Enterprise capabilities
- Continuous updates of new features on demand
Compare functionalities
What support
What do we offer you?
- Community: Without support
- Advanced: Optional
- Enterprise and SaaS: Including.
A case can have many names: ticket, service request, incident, problem, issue, etc. As far as we're concerned, they all mean the same thing. We generally use the term "case" because that's what our support systems provider calls them.
A case (or any term you prefer to use) can represent different types of situations you will encounter as a customer:
- You found an error in one of our products.
- Would you like it to be considered as a new feature?
- You have a question about how to do something with our products.
- You need to make some changes to your account (for example, adding or removing a user).
- Urgent (level 1): 4 business hours
- High (level 2): 8 business hours
- Normal (level 3): 24 business hours
All ToBeAlert customers receive quality support. We're here to help when things go wrong and to offer best practices, deployment advice, and general guidance tailored to your use case. Further assistance can be provided through our Consulting team (scheduled, dedicated, and on-site support). Ask your ToBeAlert sales representative for details.
When you purchase a ToBeAlert supported license, you will receive an email with all the steps to follow. If you have any questions, you can contact your sales representative or directly at support@tobealert.com
Do you have any questions? Contact us
Whether you want to get started with ToBeAlert or request a personalized demo, we're here to help.
ToBeAlert is the ideal solution for monitoring and managing alerts in your IT infrastructure.