Scheduling and management

Overview

Maintenance Windows in ToBeAlert allow you to temporarily suppress alerts during planned maintenance operations or known outages. This feature helps reduce alert noise and notification fatigue when alerts are expected and not actionable.

Creating maintenance windows

Basic maintenance windows creation

To create a new maintenance window:

1. Navigate to the maintenance windows view on the Management section

2. Click the "Create maintenance window" button

3. Fill in the required parameters:

   • Resource (optional)
   • Event
   • Environment
   • Date/Time Range
   • Group (optional)
   • Origin (optional)
   • Tags (optional)
   • Service (optional)

4. Save the maintenance window configuration

Maintenance windows parameters

Each maintenance window can be configured with specific parameters to target exactly which alerts should be suppressed:

Parameter	Description	Example
Resource	The specific resource affected by the maintenance window	web-server-01
Event	The type of event to suppress	HighCpuUsage
Environment	The environment where the maintenance window applies	production
Date/Time Range	The start and end times for the maintenance window	2025-04-01 10:00 - 2025-04-01 12:00
Group	The organizational group associated with the maintenance window	infrastructure
Origin	The source of the alerts to be suppressed	monitoring-system
Service	The service affected by the maintenance window	web-service
Tags	Custom tags to categorize the maintenance window	maintenance, planned

Managing maintenance windows

Maintenance windows list view

The maintenance windows view provides a comprehensive list of all maintenance windows with key information:

• Status (active, scheduled, expired)
• Time range
• Affected resources and environments
• Creator and creation time
• User who created the maintenance window

Maintenance windows actions

Several actions can be performed on existing maintenance windows:

• Edit - Modify the maintenance window's parameters
• Duplicate - Create a new maintenance window based on an existing one
• Enable/Disable - Temporarily activate or deactivate maintenance windows
• Delete - Remove maintenance windows that are no longer needed

Bulk operations

Multiple maintenance windows can be managed simultaneously using bulk operations:

1. Select multiple maintenance windows using the checkboxes

2. Choose an action from the bulk actions menu:

   • Enable selected windows
   • Disable selected windows
   • Delete selected windows

Best practices

For effective maintenance windows management:

1. Plan ahead - Create maintenance windows before maintenance begins
2. Be specific - Target maintenance windows to specific resources or events
3. Set appropriate durations - Make maintenance windows periods match maintenance operations
4. Add descriptive information - Include details about the maintenance purpose
5. Clean up expired blackouts - Remove or archive maintenance windows that are no longer needed