Skip to main content
Version: 1.2

Alert history tracking

Route: /history (sidebar: Alerts → History)

Use the History list to search and filter alert change records across your environment, then open a per-alert timeline for a chronological audit of one alert. This page covers the list, search, filters, bulk actions, and timeline views.

See also: Overview · Alerts dashboard · Search (TQL) · TQL search and filters · List tables and bulk actions

TaskSection
Open the History listOpen History
Understand table columnsHistory table columns
Search with TQLSearch and TQL
Use category and custom filtersFilters sidebar
Export or delete recordsBulk actions
Open a per-alert timelinePer-alert timeline
Read timeline eventsTimeline events

Open History​

  1. In the sidebar, open Alerts → History (/history).
  2. The page loads a hits chart and the history table sorted by Update Time (newest first).
  3. Click Refresh in the top toolbar to reload the list and chart.

History list — chart, TQL search, filters sidebar, and table toolbar

Pagination (page, size) and sort order persist in the URL so you can bookmark a view.

History table columns​

Default columns on the main list:

ColumnDescription
Alert IDUnique alert identifier — click to open the per-alert timeline
Update TimeWhen this history entry was recorded
SeveritySeverity at this history point
StatusStatus at this history point
TimeoutTimeout value (seconds)
Type / Change TypeAlert type and kind of change
EventEvent name
First Creation TimeWhen the alert was originally created

Use Column manager on the table toolbar to show, hide, or reorder columns — see List tables and bulk actions. Resize columns by dragging headers; unsaved width changes prompt Save changes.

Row background colors follow severity (same palette as the alerts dashboard). Click a row to select it; double-click a row to open that alert's timeline.

Search and TQL​

The History list search bar always uses TQL — the same column:operator:value pattern as the alerts dashboard, with no plain-text toggle. See TQL search and filters for syntax and autocomplete; dashboard validation colors are on Search (TQL).

History-specific examples:

  • changeType:eq:note_added
  • changeType:eq:notification

Common alert columns (severity, status, environment, resource) work the same as on the dashboard.

History list — TQL filter applied

Filters apply as you complete each clause. Active TQL is reflected in the URL (q parameter). Combine TQL with the filters sidebar below.

Filters sidebar​

The filter sidebar on the left narrows history records within the active view. Use the panel icon on the table toolbar to show or hide it when collapsed.

Category filters (with counts when data is available):

CategoryPurpose
SeverityInclude or exclude severity levels
EnvironmentLimit to one or more environments
StatusFilter by alert status
Trend indicationFilter by trend values present in history

The top toolbar also provides:

  • Time range — quick presets or a custom date range for Last Update (via the time range picker next to the TQL search bar)
  • Add filter (plus icon) — build a filter by Field, Operator, and Value using history columns
  • Save as default filters (disk icon in the sidebar) — reuse your filter set on future visits

History filters sidebar — severity, environment, status, and trend categories

Filters and TQL together

Category filters in the sidebar and TQL tags in the search bar can be combined. Both contribute to the current view.

Bulk actions​

Select rows with checkboxes, then open Bulk actions. Shared selection controls (Clear selection, Invert selection, context menu behavior) are described in List tables and bulk actions.

History-specific actions:

ActionDescription
Export to ExcelExport selected history records (chip NEW on the action)
DeleteRemove selected history records (confirmation required)

History list — rows selected with bulk actions toolbar

Right-click selected rows (or a single row) for the same actions in the context menu:

History list — context menu on selected rows

Export scope

Export applies to the current view — selected rows only, respecting active filters.

Permissions

Delete requires the appropriate history permission. If Delete is missing from bulk actions or the context menu, contact your administrator.

Per-alert timeline​

Open a timeline by clicking Alert ID or double-clicking a row. The route becomes /history/{alertId}.

The timeline view shows:

  • A severity chart at the top (color-coded segments over time)
  • Back to History — return to the main list
  • Export to Excel — export this alert's full history
  • Timeline panel — chronological event cards
  • History Table panel — tabular view of the same records for the alert

Per-alert timeline — chart, timeline, and history table

Timeline events​

Each timeline card shows:

  • Timestamp and user who recorded the change
  • Severity change — previous and new severity tags
  • Status change — previous and new status tags
  • Note added / Note deleted — note text preview
  • Notification sent — notification body when applicable
  • Added properties, Removed properties, Modified properties for attributes
  • Side-by-side diffs for text fields such as text and raw_data

Cards are color-coded by severity (left border). Click a card to select that history point — the matching row is highlighted in the History Table, and the alert Details drawer opens when more detail is available.

Timeline event — selected card and History Table row

The first card on the timeline marks when the alert was received from its origin.

Integration with other features​

FeatureLink
Alerts table · Bulk actionsContext menu and drawer history
Users and permissionsHistory records show which user performed an action
Running tools on alertsTool runs appear in alert history
Notification rulesNotification sent entries in the timeline

Best practices​

  1. Use TQL and the filters sidebar to narrow investigations by time, severity, environment, or alert ID before opening timelines.
  2. Open the timeline for post-mortems — severity and status transitions show response timing.
  3. Export history before bulk Delete if you need an offline audit trail.
  4. Train operators to add notes on the dashboard — they appear clearly in the timeline.
  5. Cross-check history with policies when alert fields change unexpectedly.
  6. Disable users instead of deleting when someone leaves — their name remains on historical entries.