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Version: 1.4 (Current)

Overview

The Services view is your service catalog: a curated list of services that ToBeAlert knows about, shown as an interactive service map. Each catalog entry can carry a custom icon, link to active alerts, and connect to Service Topology when a topology exists for that service.

Build the catalog manually with Add service, or pick a name already seen on alerts from the Service ID dropdown when creating a service (see Alert-based suggestions for details).

StepWhat you configureMenu / routeDocumentation
1Catalog — name, Service ID, icon, descriptionAlerts → Services → /servicesManaging services
2Service map — layout, node order, fit view, context actionsSame page — graph areaService map
3Service ID suggestions — alert-derived names not yet in the catalogService ID dropdown in the Add service drawerAlert-based suggestions
4Per-service alerts — table, TQL search, bulk DetailsClick a service node on the mapService map — Alerts panel

Services — service map

Where to find it in the UI​

In the sidebar under Alerts:

  • Services → /services

The page header shows Services with the subtitle Overview of all services and their current status.

Header actions:

ButtonPurpose
Add serviceOpen the create drawer (its Service ID dropdown suggests names from active alerts)
RefreshReload catalog entries and alert metrics; node color and size update

A tip under the header reminds you that right-click a service node opens its context menu.

Permissions

Viewing and managing the service catalog requires the appropriate Services permission in your organization. If the Services menu or Add service is missing, contact your administrator.

How the parts fit together​

Typical workflow:

  1. Open Alerts → Services and review the Enterprise hub with service nodes around it.
  2. Click Add service and open the Service ID dropdown to see names already seen on active alerts but not yet cataloged; pick one or type a new ID.
  3. Set Name, Description, and Icon, or later click Edit service from a node's context menu to change them.
  4. Click a service node to open the alerts panel below the map; use TQL search to narrow the list.
  5. When a topology exists, use View Topology from the context menu or alerts panel to open Management → Service Topology for that service.

The catalog is shared across the product: Service Topology topologies, Service KPIs, status pages, and dashboard widgets all reference services you define here.

Node appearance on the map​

Visual cueMeaning
Border and icon colorWorst active alert severity for that service (healthy = green, critical = red, etc.)
Badge (top-right)Count of active alerts; hidden when zero
Node sizeRelative alert volume compared to other services on the map

Nodes are arranged automatically — you choose layout and sort order, not manual drag positions.

ModuleRelationship
Service TopologyPer-service environment/resource graph; View Topology from a catalog service
Alerts dashboardAlerts carry a service attribute used for grouping and suggestions
Service KPIsKPI definitions reference catalog services
Alert sourcesInbound alert sources populate the service field on received alerts

Best practices​

  1. Check the Service ID dropdown when migrating from an existing alerting stack — it surfaces real service names from production alerts.
  2. Keep Service ID stable — it cannot be changed after creation and must match the service value on incoming alerts.
  3. Pick distinct icons per team or tier so the map stays readable at a glance.
  4. Refresh after major incidents so node colors and badge counts reflect current severity.
  5. Create the catalog before Service Topology so Service to fetch lists the right IDs when you create a topology.
  6. Use the alerts panel TQL search instead of leaving the page when triaging a noisy service.